Our aim is to build trust and reassure you that you can buy with confidence.
First, we want to thank you for purchasing art/products from Kima Whipple-Jackson Art.
Due to the nature of this business and products sold, items purchased are, in most cases, not returnable. Commissioned items are created after consultation and clients are updated throughout the process. Printed items are only made after orders are placed. Considering this, any issues are dealt with on a case-by-case basis. If your order arrives damaged, contact us immediately and please include photos for reference.
If eligible for a refund, item (s) must be returned in original condition within 7 calendar days of purchase. Apparel items are non-refundable. Since garments are printed and made-to-order, we do not replace/remake garments, as there is no way to prove items are unworn. Shipping costs are not covered for returned items.
If there is an error with your order or if there are any changes you wish to make after your order has been placed, we require that you contact us within 8hrs of the order being placed. This way, changes can be made prior to processing and shipping.
Please be sure to double check order sizes. Items can not be returned due to sizing errors made by buyer. If an order is returned by the shipping carrier due to incorrect shipping information, buyer is responsible to cover re-shipping costs. Please be careful and double-check that you’ve added the correct address.
In an effort to reduce the impact of returned products, Kima Whipple-Jackson Art reserves the right to donate or recycle any returned items as deemed appropriate at discretion.
Privacy & Safety
Effective Date: July 1, 2021
This privacy notice discloses the privacy practices for Kima Whipple-Jackson.art. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:
What information we collect;
With whom it is shared;
How it can be corrected;
How it is secured;
How policy changes will be communicated; and
How to address concerns over misuse of personal data.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following by contacting via the email address or phone number provided on this website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline.
Credit / Debit Cards